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Online booking,
the way your practice works.

Give patients a clear way to book from your website, on any device. There are two ways to get there. Either way, SMS reminders can go out through the provider your practice uses.

Connect the tool you already use

If your practice already schedules in a booking platform, we connect your website to it. Patients book online, and your team keeps working in the system it knows.

  • Online booking through your current platform
  • No new system for your team to learn
  • Live on emandzen.com with Boulevard

A booking system designed for you

No scheduling tool yet, or one that doesn’t fit? We can design a booking system around your practice’s needs.

  • Designed around how your practice works
  • Scope agreed with you in writing
  • Built by the team behind your website
Illustrative concept • Not a live booking system
Book a visit
  • New patient visit45 min
  • Follow-up visit20 min
  • Annual physical30 min
8:30 AM9:15 AM10:00 AM1:45 PM3:30 PM
Confirm appointment
Today’s appointments
  • 8:30 AM
    J. RiveraNew patient visit
  • 9:15 AM
    M. ChenFollow-up visit
  • 10:00 AM
    A. BrooksAnnual physical
  • 11:30 AM
    L. PatelFollow-up visit

How we set up booking for your practice

1. We look at how you schedule today

Which scheduling tool you use, if any, who manages the calendar, and how patients book now: by phone, online, or both.

2. We agree on the approach

If your current tool offers online booking, we connect your website to it. Patients book in that tool, and your team keeps working in the system it knows. If it doesn’t, or you don’t have one yet, we design a booking system around your practice’s needs.

3. We put booking where patients decide

Booking buttons go where patients make up their minds: the header, your service pages, and your location pages. On emandzen.com, the Book Now and Schedule Appointment buttons open the practice’s Boulevard booking. Read the Em + Zen case study.

4. We check it before launch

We check the booking flow on phones and desktop before your site goes live, and show your team how it works.

What we agree on for your practice

Every practice books differently, so these details are part of your written proposal:

  • Booking approach: connecting the tool you use, or a booking system designed for you.
  • Availability rules: which visit types patients can book online, and when.
  • SMS reminders: which provider sends them, and when they go out.
  • Third-party fees: what your scheduling platform or SMS provider charges.
  • Privacy: HIPAA-related requirements and vendor agreements, reviewed for your practice.

Patient records and clinical information belong in your patient system, not on your website.

Questions about
online booking.

Can you connect the scheduling tool we already use?

Often, yes. Many scheduling platforms offer an online booking page or widget that a website can link to. We check yours at the start of the project. On emandzen.com, the booking buttons open the practice’s Boulevard booking.

What if we don’t have a scheduling tool?

We can design a booking system around your practice’s needs. What it covers and how long it takes are agreed in your written proposal before we build anything.

Can patients get appointment reminders?

Yes, by SMS through the provider your practice uses. Reminder timing, message wording, and provider fees are agreed as part of your project.

What about HIPAA and patient privacy?

HIPAA-related requirements depend on what information your booking flow collects and which vendors handle it. We review them for your practice, along with any agreements your vendors need. Clinical information belongs in your patient system, not on your website.

Will booking work on phones?

Yes. We design the booking flow for phones as well as desktop, and check it on both before launch.

Make booking easier
for your patients.

Tell us how your practice schedules today. We’ll suggest an approach and put it in a clear proposal.

Let’s talk